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UX Research · Brand Perception

The nerve
to look
closer.

About the studio

Nerve III researches how a product or brand is perceived, and what to change once you know. The name comes from the cranial nerve that controls where the eye looks and how it holds focus.

Most UX work stops at whether people can complete a task. The harder questions are what they understood, what they missed, and what they concluded about your brand. The analysis is grounded in cognitive and behavioural science, and every finding names the mechanism behind it.

Typical starting points: a product that is not converting, a brand that is not landing, or a redesign nobody can fully explain. Just as often it is something that already works and could work better, or a decision the team keeps circling without evidence to settle it. A problem is a good reason to start. An unanswered question is enough.

Three ways
to work
together.

From a focused review to a custom engagement, scoped to what your business needs.

Review

Fixed price €2,200 ex. VAT approx. 1 week

What’s included

  • Heuristic evaluation of one product or key flow
  • What the screen makes people notice first, and what they miss
  • A visual walkthrough of the findings, each with a clear recommendation
  • Presentation and Q&A to talk it through
  • One round of revision on the delivered work

A focused review of one product or flow that pinpoints where people hesitate, drop off, or misread what is in front of them, and why. The fastest way to turn a vague sense that something is wrong into specific problems, clear fixes, and a next step for each.

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Full Audit

Fixed price €5,800 ex. VAT 2 to 3 weeks

Everything in Review, plus

  • Wider scope across one product or several flows
  • Analysis of the product’s usage data: where people leave, stall, or double back
  • Each finding traced from what people see to what they then do
  • Benchmarking against direct competitors in your category
  • Wireframes for the key screens
  • Prioritised roadmap and two working sessions
  • Up to two rounds of revision in total

Connects what people see to what they do. Perception analysis read against the product’s usage data, so every issue can be tied to the behaviour behind it and you know which fixes move the numbers first.

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Custom

Starting from €12,000 ex. VAT 6+ weeks, scoped per engagement

Everything in Full Audit, plus

  • Multiple products, or usage data tracked over months
  • User interviews and usability testing
  • Full perception and brand-alignment review
  • Collaboration through the redesign itself
  • A prioritised plan the team keeps and can build on
  • Regular working sessions across the engagement
  • Re-measurement after the changes ship, to confirm what moved
  • Up to three rounds of revision in total

For a business that needs more than a fixed package: usage data over time, interviews with real users, and a full perception and brand-alignment review. What is included is agreed before it starts: which products, how many people, over how long.

Get in touch

One Review slot each month is held for independent teams and early-stage products, at a narrower scope. Indicate this in the contact form and it will be scoped to fit.

Frequently
asked.

A standard UX audit typically focuses on usability and task completion. The approach at Nerve III goes further: it looks at how the product or brand is perceived, not just used. That means examining visual communication, cognitive load, brand alignment, and what users take away, not just whether they can complete a flow.

Prices are fixed per engagement. The cost is agreed before the work starts and does not change unless the scope does. Additional flows or wireframes outside what was agreed are quoted separately.

No. All prices exclude VAT (BTW).

Yes, inside and outside the EU. For a business in another EU country, VAT is reverse-charged: the invoice carries no Dutch BTW and you account for the VAT in your own country, provided you have a valid EU VAT number. For a business outside the EU, the service falls outside Dutch VAT, so no BTW is charged and any local tax is handled on your side. Dutch businesses are invoiced with 21% BTW. The correct treatment is confirmed on the invoice.

The Review is the right starting point when the problem is unclear or the budget is limited. Full Audit is suited for teams with behavioural data who want a complete picture and a concrete plan. Custom is for challenges that are too large or complex for a fixed package. Not sure? Send a message and it will be figured out together.

For the Review: access to the product and some context on what feels off. For Full Audit: the same, plus access to analytics or telemetry data. For Custom, the first step is a conversation about what the work needs to cover. Details and process are always discussed before anything is agreed.

Yes. Early-stage products are often a good fit for a Review, particularly when there is limited data to work from but clear questions about how the product is landing with users.

Get in touch

Let’s
look
closer.

Have a brief, a question, or a problem worth talking through? Send a message and it will be picked up from there.

[email protected] LinkedIn (opens in a new tab)

Amsterdam, Netherlands

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